What are the glasses made from?
The arms are made of aerospace-grade titanium, which means you never have to worry about breaking them.
Whereas, the lenses are nylon polarized, neutralize glare, make objects clearer and reduce strain on the eyes. They are also UV400/100% UV rated.
Frames that William Painter uses are made out of strong, light, high quality acetate then powder coated to seamlessly fit with the arms both physically and aesthetically. As you wear them over time, the frames will naturally customize to the shape of your face.
We have more details on our technology page.
Are the whole glasses made from titanium?
See above answer.
What is your return policy?
We offer a lifetime guarantee when it comes to our glasses. If you aren't happy with your shades, you can return them for a full refund or a replacement pair. We'll cover your return shipping via PayPal or a check. International returns are $10. Please provide us with an order number, purchaser name or purchaser address. The William Painter lifetime guarantee does not cover limited edition releases or products. Will exchange for store credit of equal or lesser value.
Please allow time for your pair to return to our warehouse before your new one is shipped out.
If they break, can I return them?
We offer a lifetime, no questions asked guarantee. If you aren't happy with your glasses, you can return them for a full refund or a replacement pair. We'll cover your return shipping via PayPal or a check. International returns are $10.
Please allow time for your pair to return to our warehouse before your new pair is shipped out.
Can I use prescription lenses, change the lenses, etc.
Yes, the glasses are ready to be changed into prescription by your optometrist. We do not sell prescription glasses or lenses, but you can take them to your doctor to have the lenses replaced.
Can I sell the sunglasses in my own shop?
No, we sell exclusively online, and do not offer the glasses for wholesale prices at this time.
What does shipping cost?
Shipping is Free in the US. Expect 3-5 days for delivery in the US, up to 4 weeks for Canada. Expedited shipping is available - $15 for 1-2 day US shipping. Non-US deliveries are responsible for customs charges.
Is it possible to buy the hook without the bottle opener?
No, we only make the Hook with a bottle opener feature attached.
What happens if I haven't gotten my glasses yet?
We will reply to you with a tracking number and confirm your shipment is still in transit. If something has gone wrong, we will work with our carrier to correct the problem.
Please provide the name of the person who purchased the glasses, the order number and the delivery address. Or as many of these as are available to you.
The silver piece fell out. What do I do? Can you send me another to replace it?
We will replace the full glasses, and do not replace the silver pieces. Follow the return instructions above.
Are they waterproof?
Yes, they are fine to wear in the water, but the shades may sink due to their titanium build.