Customer ServiceShipping and Returns Lifetime Warranty Frequently Asked Questions Contact Us
WHAT IS OUR WILLIAM PAINTER PROMISE?
100% Satisfaction Guaranteed
We want you to be 100% satisfied with everything from William Painter. It’s OK to change your mind. If you’re not totally satisfied with your purchase you can return it within 14 days for a full refund or exchange them for another style. If you order was delivered over 14 days ago, you are eligible to process a lifetime warranty. *please note all accessory items are final sale.
We stand by our products and back them up with our William Painter lifetime guarantee. This means if you break them, shatter them, blow them up, or run them over with a semi-truck we still guarantee them for life. With a small $49 processing and handling fee you receive a brand new pair every time! * please note our lifetime warranty program applies to only sunglasses.
Limited Edition Products Guarantee
Since some of our products are limited edition we cannot guarantee a replacement, but we will get you a brand new frame of equal or lesser value of your choice!
To begin your Refund/Exchange or Lifetime Warranty create or login to your William Painter Account!
*please use your purchasing email to easily locate your order
For further questions regarding your order please contact us at firstname.lastname@example.org.